Digital Onboarding: The First Step Toward Secure Digital Identity
As services move online, organizations face the critical challenge of verifying and protecting user identities to ensure trust and security. Passwords and SMS codes provide inadequate protection, putting users at risk of fraud and creating frustrating experiences.
Digital onboarding simplifies and secures identity verification for new users. HID Global automates the process in three steps: capturing the ID document, verifying the user’s face with liveness detection, and updating records without requiring an in-person visit. This method accelerates registration, minimizes errors, and reinforces overall security.
By performing advanced security checks, including document authentication tests and NFC chip verification, HID Global immediately confirms whether the onboarding was successful. »We aim to provide strong security without compromising the user experience,« explains Václav Máška, Head of Sales at HID Global. »This approach lowers operational costs, prevents customer churn, and builds trust from the very first interaction.«
HID Global’s solution delivers clear benefits:
- fast and seamless onboarding,
- reliable identity verification,
- reduced operational overhead,
- and a solid foundation for secure digital identity management.
HID Global at Smartis Day ’25
At Smartis Day ’25, Václav Máška, Sales Manager at HID Global, a global technology provider of digital identity and security solutions, presented digital onboarding and the importance of authentication for a secure, fast, and user-friendly entry into digital services.
