Smartis announced it has become an official Atlassian Specialized Partner in IT Service Management EMEA. A validation of Atlassian’s Solution Partner’s deep knowledge, extensive experience, and delivery of consistent, high-quality services to optimize customer satisfaction and outcomes.

Marko Praprotnik, Services Manager “Becoming an Atlassian ITSM Specialized Partner is a significant milestone for our team and an important pillar in our future strategy. This achievement not only showcases our expertise in delivering world-class IT Service Management solutions but also reinforces our commitment to providing our customers with the best possible tools and support to drive their success. I am incredibly proud of our team for their dedication and hard work in reaching this goal. This specialization is a testament to their relentless pursuit of excellence and innovation. I also want to extend my deepest gratitude to our customers for their trust and partnership. Together, we are building a future where IT operations are more efficient, responsive, and aligned with business needs.”

“Atlassian would like to recognize for their specialized delivery practice, as they have proven success implementing service management principles based on ITIL methodology for improved satisfaction and cost-efficiencies.” said Ko Mistry, Atlassian’s Head of Global Channel. “The level of commitment in the IT Service Management Specialization Program recognizes these Atlassian Partners’ effort and dedication to delivering consistent, high-quality services to optimize a customer’s experience and success.”

As we embark on this new chapter, we’re eager to help more organizations unlock the full potential of their IT operations. Whether you’re looking to implement Atlassian ITSM solutions or optimize your current setup, we’re here to support you every step of the way.

Thank you for being part of our journey!

Smartis team!