Month: April 2021

ITSM Vision

SmartIS is hosting an Atlassian expert

Over the years, thousands of software development teams adopted the principles of agile and DevOps, empowering them to build faster and with greater quality. So then what about the rest of IT, the in-the-trenches service management teams providing equipment and access, reviewing changes, fixing incidents, and running the help desk? Where’s their revolution? And how […]
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